T Mobile Customer Service Reviews. Customer Service Representative Former Employee - Henrico County VA - December 14 2021. They lie to get your business and when they are caught they do not try to fix the issue and instead start telling you rest assured we will give you best customer service. At the end of the day neither of these carriers stand out with exceptional customer service. If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can troubleshoot with you. The employees are lazy slow talking and class-less its as if they are high and can barely respond in a quick efficient manner. From your T-Mobile phone. Although you can hear in the back the supervisors. I have been a loyal customer to t mobile for over 6 years. T-Mobile Customer Service Review T-mobile Corporate Discount. The agent began to give me the generic response. They clearly have decided its more profitable to offer no customer service than it is to offer any. T Mobile is absolutely the worst.
T-Mobile is very responsive to its customers needs and demands. Although 4808 complaints have been closed in the last year. But that can be fixed. T-Mobile offers more unthrottled data than anyone else it has the fastest 4G download speeds and its doing an amazing job rolling out a powerful 5G network. The employees are lazy slow talking and class-less its as if they are high and can barely respond in a quick efficient manner. T Mobile is absolutely the worst service you can experienceYou cant even get service because theyre continually transferring youand the wait isor was for meand hour and a half at one point but only because I finally hung up. T-Mobile support is typically friendly personable quick to respond and helpful. The agent began to give me the generic response. I met 3 employees. Although 4808 complaints have been closed in the last year. T-Mobile Customer Service Review T-mobile Corporate Discount. T-Mobile should show some respect for their customers and maybe think a little about how their action might effect the public opinion. If you are calling about a technical issue with your T-Mobile service please call from a different phone so that we can troubleshoot with you. Called customer service at 630anm. At the end of the day neither of these carriers stand out with exceptional customer service. T-Mobile has a consumer rating of 242 stars from 505 reviews indicating that most customers are generally dissatisfied with their purchases. T Mobile is absolutely the worst. If youre pumped about T-Mobiles all-you-can-eat data buffet sign up right here. But where T-Mobile really delivers is its affordable packages for adults ages 55 who as a group are more tech savvy than ever 1 but still looking for cellular plans to fit tighter. From the T-Mobile app on a T-Mobile phone. From your T-Mobile phone. Except that special was not honored. I have been a loyal customer to t mobile for over 6 years. This is why i left T-Mobile years ago and went to Sprint. Ive had two lines for the last 4 of the 6 years. What T-mobile is failing to fix is their very poor customer service. I am now currently unemployed. Well in general all the the staff has been very helpful an A. I was completely overwhelmed by the outstanding customer service by Ahnaf Rami and Brenda. The customer service for T-mobile is very impressive in comparison to other mobile phone companies I have dealt with in the past. On 2-15-22 and 2-16-22 I went to the T-Mobile store 339D 1481 NJ-23 Unit STE 7 Butler NJ 07405. TI have spent 4 hours on the phone with you today with no results. Tmobile benefits are amazing and they always show employee appreciation by having special events giveaways etc.
Ive been using T-Mobile service for the past four months at this point and I think T-Mobile has some of the leading service and support in the industry but its also not perfect.
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T-Mobile should show some respect for their customers and maybe think a little about how their action might effect the public opinion. From the T-Mobile app on a T-Mobile phone. The representatives are very respectful they make sure to greet you with a warm hello and goodbye and are very apologetic if anything goes wrong. Ahnaf Rami and Brenda. Although you can hear in the back the supervisors. A waste of my time. T-Mobile ranks 51st among Mobile Phones sites.
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